Terms of Service
These Terms of Service govern your use of our website, www.alexaellen.com. By accessing or purchasing from our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you may not use our services.
1. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable federal, state, or local laws or regulations
- Use the site for fraudulent or deceptive purposes
- Interfere with or disrupt the security or functionality of the site
- Transmit any viruses, spam, or malicious code
2. Product Availability and Accuracy
We strive to keep product descriptions, images, and pricing accurate and up to date. However, we do not guarantee that all content is free from errors or omissions. We reserve the right to:
- Correct any errors or inaccuracies
- Change or update information at any time without prior notice
- Cancel orders if any information (including pricing) was inaccurate at the time of the order
3. Order Processing and Fulfillment
Orders are processed within 1–2 business days after payment confirmation, provided they are placed before 2:00 p.m. local time. All orders are shipped domestically via USPS or UPS, with an estimated delivery time of 3–5 business days.
We offer standard shipping only, and shipping is free for all U.S. customers. You will receive a tracking number via email once your order has shipped.
4. Payment
We currently accept payments exclusively through PayPal. All prices are listed in U.S. Dollars (USD). Our website does not charge taxes, and no discounts, promotions, or coupon codes are provided.
By submitting your payment via PayPal, you agree to their terms and conditions.
5. Returns and Refunds
We accept returns within 30 days of delivery for unused items in their original packaging. Customers are responsible for the return shipping cost. We do not charge restocking fees, and we do not support exchanges.
Refunds will be processed within 2 business days after we receive and inspect the returned item. For full details, refer to our Return & Refund Policy.
6. Intellectual Property
All content on our site, including product descriptions, logos, images, and text, is the property of ALEXAELLEN LLC or its content suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written consent.
7. Limitation of Liability
To the fullest extent permitted by law, ALEXAELLEN LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Your use or inability to use the website
- Product malfunctions or shipping delays
- Errors or inaccuracies in the content
Our total liability for any claim arising out of your use of the site shall not exceed the amount you paid for the product.
8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website constitutes your acceptance of any modifications.
9. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the appropriate courts located in Denver, CO.
10. Contact Us
If you have any questions about these Terms or need assistance, please contact us: